Privacy Policy

Last updated: June 2, 2026

---

1. Information We Collect

We collect personal information that you provide directly to us when placing an order, creating an account, uploading custom graphics, or contacting support. This includes: - Contact details (name, email address, phone number, shipping address). - Transaction information processed securely via Zoho Payments (we do not store your credit card or raw banking credentials on our servers). - Media uploads (corporate logos, custom texts, images for custom printing/engraving).

2. How We Use Your Information

We use the collected information for the following purposes: - Processing, packing, shipping, and tracking your orders. - Customizing packaging, sleeves, ribbons, and chocolate engravings based on your instructions. - Generating invoices and processing payments through integrations. - Sending order updates and responding to customer queries.

3. Data Sharing & Third-Party Integrations

We do not sell your personal data. We share information only to the extent necessary to fulfill services: - **GCP Cloud Storage:** Uploaded logos and custom images are stored on Google Cloud Storage buckets. - **Zoho Payments:** Customer and order details are passed to Zoho Payments to generate checkouts. - **Delivery Partners:** Shipping addresses and contact numbers are shared with logistics providers.

4. Cookies and Tracking

Our platform uses cookies and session identifiers to store items in your shopping cart and keep users authenticated. You can control cookie preferences in your browser settings.

5. Security of Your Data

We employ administrative, technical, and physical security measures to protect your personal data. All data is transmitted securely over HTTPS and database links.

6. Contact Information

If you have questions about this Privacy Policy, please email us at: Pooja.sathish@pikachooz.com.